Privacy Policy
Last updated: 19 August 2026.
Strong Scan Diagnostics respects your privacy. This notice explains what personal information may be used when you contact us or use this website.
Information you provide
If you contact us by WhatsApp, phone or email, you may provide information such as your name, phone number, email address, vehicle registration, postcode, vehicle details, photos and information about the problem or work you want carried out.
How the website quote form works
The quote form prepares a WhatsApp message in your browser. The form is not submitted to or stored in a Strong Scan website database. You decide whether to send the prepared message through WhatsApp.
Why we use your information
Information you send is used to respond to your enquiry, check compatibility or service-area availability, provide a quote, arrange or deliver a service, keep appropriate business records, and deal with follow-up questions or disputes where necessary.
Customer reviews and vehicle photos
If customer stories, reviews or vehicle photos are shown on this website or on Strong Scan social channels, they will only be published where permission has been obtained for the material used. A first name, vehicle description and approved review text may be displayed with the customer's permission.
Website technical data
The website does not use analytics or advertising cookies at launch. The hosting provider may process routine server log information, such as IP address, browser information, requested pages and timestamps, for security, reliability and website operation.
Sharing
We do not sell your personal information. Information may be processed by service providers used to operate communications or hosting, such as the website hosting provider, email provider or WhatsApp/Meta when you choose to contact us through WhatsApp. Information may also be disclosed where required by law.
Retention
Enquiry and customer information is kept only for as long as reasonably needed for the enquiry, service, records, legal obligations or legitimate business purposes, and is then deleted or securely disposed of when no longer required.
Your rights
UK data protection law may give you rights over your personal information, including rights to request access, correction or deletion in applicable circumstances. To make a privacy request, contact info@strongscan.co.uk.
Questions or complaints
If you have a concern about how your information is handled, please contact us first at info@strongscan.co.uk. You may also have the right to raise a concern with the UK Information Commissioner's Office.